TERMS AND CONDITIONS (2022)
DEPOSITS AND CANCELLATION POLICY
1) All consultations require £50 deposit to secure your appointment and deducted from any treatment / purchase undertaken.
This is ONLY refundable if cancelled NO LATER than 24 hours prior to your appointment.
Your deposit can be transferred to an alternative appointment or skincare purchase in the event of late cancellation (ie. within 24 hours of appointment) or no show but WILL NOT be refunded.
1) Any treatment appointment 30 mins or over will require £50 deposit which will be deducted from your treatment price. Please refer to Clause 1 (above) for late cancellation and no show terms.
All terms and conditions are non transferable between clients and are at the discretion of the Clinic Manager.
CHILDREN UNDER 12 YEARS OF AGE
In compliance with our Indemnity Insurance, children below 12 years of age are not permitted on clinic premises in any circumstance.
All clients requesting consultation and/or treatment MUST be aged +18 years of age.
ID will be requested on arrival in-clinic.
As a leading, established clinic we excel in client care and satisfaction. However, if this falls below our high standards and your expectations please contact us immediately.
In the first instance, please contact the clinic to inform us and discuss any concerns with respect to your consultation or treatment.
Please enquire about our Complaints policy and procedure which upon request will be emailed directly to you.